Shipping Policy

At Fashion Glamz, we are committed to delivering high-quality products as quickly and efficiently as possible. This Shipping Policy explains our shipping procedures, estimated delivery times, and costs for standard and express shipping options.

By placing an order on fashionglamz.com, you agree to the terms outlined in this policy.

1. Order Processing & Handling Time

✔ Fast Processing: All orders are processed within 24 hours if placed before 12:00 PM (local time) on business days. Orders placed after this time will be processed the next business day.

✔ Standard Processing: Orders placed after the cut-off time or on weekends/public holidays will be processed within 1-2 business days.

✔ Stock Availability: We fulfill orders from multiple warehouses located in the USA, Japan, and the UK to ensure the fastest possible delivery to our customers. If an item is out of stock in a specific region, we will ship it from the next available location.

2. Shipping Rates & Estimated Delivery Times

We offer standard and express shipping options. Below is our shipping fee structure based on region:

Region	Standard Shipping Fee	Estimated Delivery Time
USA, Canada, Japan	$7.00	5-10 business days
European Countries	$12.99+	7-15 business days
Other Countries (Worldwide)	$21.99+	10-20 business days

2.1 Express Shipping Options

For customers who require faster delivery, we offer express shipping through premium carriers such as FedEx, EMS, UPS, and DHL. Pricing is based on package weight, size, and destination.

Express Carrier	Estimated Delivery Time	Starting Price
FedEx International Priority	3-7 business days	$49.99+
DHL Express	3-7 business days	$54.99+
EMS (Japan Post, China EMS, etc.)	5-10 business days	$24.99+
UPS Worldwide Expedited	4-8 business days	$39.99+

🚀 Express shipping rates are calculated at checkout based on destination and weight.

3. Order Tracking & Delivery

✔ Tracking Number: Once your order ships, you will receive a tracking number via email. You can track your package using our Order Tracking Page or the carrier's official website.

✔ Delivery Timeframes: Estimated delivery times are based on standard business days and do not include weekends or public holidays.

✔ Multiple Shipments: If your order contains multiple items, they may arrive in separate shipments depending on warehouse location and product availability.

✔ Delays Due to Customs & Uncontrollable Factors: We work hard to ensure timely deliveries, but Fashion Glamz is not responsible for delays caused by customs clearance, weather conditions, carrier issues, or other unforeseen circumstances.

4. Customs, Duties & Import Taxes

For international orders, customers may be subject to customs duties, import taxes, or brokerage fees imposed by their country's regulations.

✔ Customers are responsible for any applicable import fees.

✔ Fashion Glamz does not control these charges, as they are determined by local authorities.

If you refuse to pay customs fees and the package is returned, we will not issue a refund for shipping costs.

5. Address Accuracy & Delivery Issues

✔ Correct Address Requirement: It is the customer's responsibility to ensure that shipping details are accurate. Fashion Glamz is not responsible for lost or undeliverable orders due to incorrect or incomplete addresses.

✔ Failed Delivery Attempts: If a package cannot be delivered due to an incorrect address, missing information, or failure to collect the package from the courier, customers may need to pay an additional re-shipping fee.

✔ Lost or Stolen Packages: Once an order is marked as "Delivered" by the carrier, Fashion Glamz is not liable for lost or stolen packages. If this occurs, please:

• Check with neighbors or family members.
• Contact the shipping carrier to file a claim.
• Reach out to support@fashionglamz.com for assistance.

🚨 We do NOT offer refunds for packages marked as "Delivered."

6. Shipping to P.O. Boxes & Military Addresses

✔ P.O. Boxes: We do ship to P.O. Boxes in select locations, but some couriers do not support express shipping to P.O. Boxes.

✔ Military Addresses (APO/FPO/DPO): Shipping to military bases may take longer than standard delivery due to military security protocols. Estimated delivery time: 10-25 business days.

7. Shipping Policy for High-Value Orders ($300+)

For orders exceeding $300, we require signature confirmation upon delivery to prevent fraud and theft. If you are unavailable, the courier will attempt re-delivery or hold the package at a local facility for pickup.

8. Order Modifications & Cancellations

✔ Modifications: You may request changes to your shipping address within 12 hours of placing an order. After this period, modifications may not be possible.

✔ Cancellations: Orders can be canceled within 24 hours of purchase. After processing, cancellations will not be accepted.

9. Force Majeure (Uncontrollable Events)

Fashion Glamz is not responsible for delays or failures in delivery caused by:

• Natural disasters (earthquakes, floods, hurricanes, etc.).
• Pandemics, war, strikes, or political disruptions.
• Customs or government-related issues.

🚨 In such cases, refunds will not be issued for delays beyond our control.

10. Contact Us for Shipping Inquiries

If you have any questions or concerns about your order's shipping status, feel free to contact us:

🔒 Final Notes - Legal Disclaimer

By placing an order on fashionglamz.com, you acknowledge and agree to this Shipping Policy. Fashion Glamz reserves the right to update or modify this policy at any time without prior notice.