Fashion Glamz ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website fashionglamz.com (the "Site") and use our services, which are powered by Shopify.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information when you use our website or services:
1.1 Personal Information
When you make a purchase, create an account, or interact with us, we collect:
- Account Details: Name, email address, phone number, shipping/billing address, password.
- Order Information: Payment details (processed securely by Shopify or third-party providers), purchase history, and transaction records.
- Contact Information: If you communicate with us via email, chat, or phone, we may collect details such as your email address and phone number.
1.2 Non-Personal Information
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent on our site, links clicked, referring URLs.
- Cookies & Tracking Technologies: Used to enhance user experience, analyze website traffic, and for targeted advertising.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including shipping and delivery.
- To provide customer support and respond to inquiries.
- To improve our website, services, and user experience.
- To detect, prevent, and investigate fraud, security threats, or other illegal activities.
- To comply with legal obligations, regulatory requirements, and enforce our policies.
- To send marketing communications (with your consent) regarding promotions, offers, and new products.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
3.1 Shopify & Third-Party Service Providers
Since we use Shopify as our e-commerce platform, your personal information is processed and stored by Shopify. Shopify may collect and store:
- Payment information (handled securely).
- Transaction and order details.
- Cookies and tracking data for analytics and personalization.
Shopify’s Privacy Policy can be found here.
Additionally, we may share data with:
- Payment Processors (e.g., Stripe, PayPal, Shopify Payments) to process secure transactions.
- Shipping & Logistics Providers for order fulfillment.
- Marketing & Analytics Providers (e.g., Google Analytics, Facebook Ads) to improve our services.
3.2 Legal Compliance & Protection
We may disclose personal information if required by law or to:
- Respond to legal processes, subpoenas, or regulatory authorities.
- Prevent fraud, enforce our Terms & Conditions, or protect our business rights.
3.3 Business Transfers
If Fashion Glamz is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
4. International Data Transfers
Fashion Glamz operates globally. If you are accessing our services outside of Japan, your data may be transferred and processed in countries with different data protection laws. Shopify also processes data globally. We take appropriate safeguards to protect your information in accordance with applicable laws.
5. Data Retention
We retain your personal information only for as long as necessary for business, legal, and regulatory purposes. When no longer needed, we securely delete or anonymize your data.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: Request access to your personal data or correct inaccurate information.
- Data Portability: Obtain a copy of your data in a structured format.
- Erasure (Right to Be Forgotten): Request deletion of your personal data, subject to legal obligations.
- Opt-Out of Marketing: Unsubscribe from promotional emails via the link provided in emails.
- Cookie Preferences: Manage cookie settings via your browser.
To exercise these rights, contact us at support@fashionglamz.com.
7. Security Measures
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Shopify also employs encryption, PCI compliance, and security monitoring to safeguard your data.
However, no online transmission or storage system is 100% secure. We recommend using strong passwords and keeping login credentials confidential.
8. Cookies & Tracking Technologies
Fashion Glamz and Shopify use cookies, tracking pixels, and similar technologies to improve user experience and for marketing purposes. You can control cookie settings via your browser.
For more details on Shopify’s cookie policy, visit Shopify’s Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before providing any personal information.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of our services after changes means you accept the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Fashion Glamz Â
Website: fashionglamz.com Â
Email: support@fashionglamz.com Â
Address: 136-0071, 9-33-1 Kameido, Koto-Ku, Tokyo, Japan Â
Phone: +81 03-6808-4070
