Below FAQ are some common concerns of our clients Frequently Asked Questions (FAQ) - Fashion Glamz
If you have other questions, please just send it to support@fashionglamz.com.
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- Orders & Shipping
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Orders & Shipping
To place an order, simply
Browse our collection and add items to your cart.
Proceed to checkout and enter your shipping and payment details.
Confirm your order and receive a confirmation email.
Orders placed before 12 PM (local time) are processed within 24 hours.
Normal orders are processed within 1-2 business days.
Our standard shipping rates are:
USA, Canada, Japan: $7.00 (5-10 business days)
Europe: $12.99+ (7-15 business days)
Other Countries: $21.99+ (10-20 business days)
For express shipping rates, see our Shipping Policy.
Once your order ships, we will email you a tracking number. You can track your package on our Order Tracking Page or via the carrier’s website.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Shipping delays may occur due to customs clearance, weather, or courier issues. If your order has not arrived within the estimated time, please contact us at support@fashionglamz.com.
Yes! We offer worldwide shipping to most countries. Any applicable import duties or taxes must be covered by the customer.
Order number
Clear photos of the item
We will arrange a replacement or refund at no additional cost.
